Privacy Policy

3.1 Visiting our Website

Each time you access our website, technical access data (so-called server log files) is automatically recorded. This includes:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Website from which access was made (referrer URL)
• Browser and operating system used

This data is evaluated to ensure trouble-free operation of the website and to improve our offering. It is not used for personal identification and is automatically deleted after 30 days.

3.2 Contacting Us

When you contact us via contact form, email or phone, we store the data you provide (e.g. name, email address, phone number, message) for the purpose of processing your inquiry. This data will not be shared without your consent and will be deleted after processing is complete or after the statutory retention periods have expired. With every enquiry sent through a form, we also transmit how you reached our website: the campaign details in the link, the referring website and the first page you viewed. Your browser keeps this information for up to 30 days. If you have accepted all cookies, we additionally send the click ID of an advert, so that we can report to Google Ads which adverts lead to orders (see section 9.7).

3.3 Project Inquiries and Quotes

In the context of project inquiries and quotes, we collect data such as name, address, phone number, email address and project-related information. This data is used to prepare quotes, carry out construction projects and process contracts.

9.1 Google Maps

Our website uses Google Maps to display our location. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When using Google Maps, data is transmitted to Google. Further information can be found in the Google Privacy Policy.

9.2 Social Media

Our website contains links to our profiles on social networks (Instagram, LinkedIn, Facebook). When you click on these links, you will be redirected to the respective platform. The privacy policies of the respective provider then apply.

9.4 AI assistant

Our digital adviser (AI assistant) answers questions about our services. For this, your messages are sent to OpenAI (see section 9.3). We do not store the conversation. Please do not enter sensitive personal data in the chat.

9.5 Hosting and abuse protection

Our website is operated by Vercel Inc., USA. When you access the website, Vercel processes the access data listed in section 3.1. To prevent abuse of the AI features and forms, we limit the number of requests per IP address. For this, your IP address is stored in a counter with the service Upstash (USA) for no more than 24 hours and then deleted automatically.

9.6 Email delivery

Forms on our website, including requests from the RF Bau Studio, are delivered to us through the email service Resend (USA). You also receive your confirmation through the same service. Resend processes the data solely for delivery.

9.7 Google Analytics and Google Ads

With your consent, we use Google Analytics to evaluate the use of our website statistically, and Google Ads conversion tracking to measure whether our adverts lead to enquiries. This covers, for example, the pages viewed, where the visit came from, the type of device and whether a form was sent or a phone number was tapped, but not the content of your enquiry. Google Analytics does not store IP addresses. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Data may also be processed in the USA on the basis of standard contractual clauses. Without your consent, Google sets no cookies and uses no data for advertising. Only anonymous signals without cookies are then transmitted. You can change your choice at any time via "Cookie settings" in the footer.